Privacy Policy
At Peter Pig we are committed to protecting and respecting your privacy.
Any questions regarding this policy and our privacy practices should be sent
by email to peterpig@btinternet.com or
by writing to Peter Pig, 36 Knightsdale Road, Weymouth, DT4 0HS, UK.
Who are we?
We are Peter Pig, a UK manufacturer of wargames figures, scenery and rule books. Our premises is at 36 Knightsdale Road, Weymouth.
How do we collect information from you?
We obtain information about you in the following ways:
Information you give us directly
When you place an order you give us your name, postal address, email address and telephone number.
When you visit this website
We, like many companies, automatically collect the following information:
technical information, including the type of device you’re using, the IP address, browser and operating system being used to connect your computer to the internet. This information may be used to improve the services we offer.
information about your visit to this website, for example we collect information about pages you visit and how you navigate the website, i.e. length of visits to certain pages, products and services you viewed and searched for, referral sources (e.g. how you arrived at our website).
We collect and use your personal information by using cookies on our website.
What type of information is collected from you?
The personal information we collect, store and use might include:
your name and contact details (including postal address, email address and telephone number);
information about your activities on our website and about the device used to access it, for instance your IP address and geographical location;
your bank or credit card details. If you make a purchase, your card information is not held by us, it is collected by our third party payment processors, who specialise in the secure online capture and processing of credit/debit card transactions;
any other personal information shared with us.
How and why is your information used?
We may use your information for a number of different purposes, which may include:
providing you with the services, products or information you asked for.
processing orders that you have submitted;
carrying out our obligations under any contracts entered into between you and us;
keeping a record of your relationship with us;
conducting analysis and market research so we can understand how we can improve our services, products or information;
How long is your information kept for?
We keep your information for no longer than is necessary for the purposes it was collected for. The length of time we retain your personal information for is determined by operational and legal considerations. For example, we are legally required to hold some types of information to fulfil our statutory and regulatory obligations (e.g. tax/accounting purposes).
We review our retention periods on a regular basis.
Who has access to your information?
We do not sell or rent your information to third parties.
We do not share your information with third parties for marketing purposes.
Lawful Processing
Data protection law requires us to rely on one or more lawful grounds to process your personal information. We consider the following grounds to be relevant:
Specific Consent
Where you have provided specific consent to us using your personal information in a certain way, such as to send you email, text and/or telephone marketing.
Performance of a contract
Where we are entering into a contract with you or performing our obligations under it like when you buy Peter Pig products and services.
Legitimate interests
Where it is reasonably necessary to achieve our or others’ legitimate interests (as long as what the information is used for is fair and does not duly impact your rights).
For example to:
understand better how people interact with our website.
When we legitimately process your personal information in this way, we consider and balance any potential impact on you (both positive and negative), and your rights under data protection laws.
Email/text/Phone
We will only send you marketing communications by email, if you have explicitly provided your prior consent when you placed your first order. We only send a maximum of two emails a year outside of order processing and these are a discount code based on your level of spending. You may opt out of our marketing emails at any time by emailing peterpig@btinternet.com or writing to us.
We will not use your personal information for marketing purposes if you have indicated that you do not wish to be contacted .However, we may still need to contact you for administrative purposes like where we are processing an order and have a query about content or delivery or thanking you for your order. These are automated emails which are sent at set times by the shopping software.
Your Rights
Under UK data protection law, you have certain rights over the personal information that we hold about you. Here is a summary of the rights that we think apply:
Right of access
You have a right to request access to the personal data that we hold about you. You also have the right to request a copy of the information we hold about you, and we will provide you with this unless legal exceptions apply.
If you want to access your information, please send a description of the information you want to see and proof of your identity by post to the address provided.
Right to have your inaccurate personal information corrected
You have the right to have inaccurate or incomplete information we hold about you corrected.
Right to restrict use
You have a right to ask us to restrict the processing of some or all of your personal information if there is a disagreement about its accuracy or we’re not lawfully allowed to use it.
Right of erasure
You may ask us to delete some or all of your personal information .
This will restrict our ability to process your order and removing your sales record will remove your name from the list to receive our loyalty discounts.
Keeping your information safe
When you give us personal information, we take steps to ensure that appropriate technical and organisational controls are in place to protect it.
Any sensitive information (such as credit or debit card details) is encrypted and protected . Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Access to your details are by password protected software.
Use of 'cookies'
Like many other websites, this website uses cookies. 'Cookies' are small pieces of information sent by an organisation to your computer and stored on your hard drive to allow that website to recognise you when you visit. This helps us to deliver a better more personalised service when you browse our website and improve our services.
It is possible to switch off cookies by setting your browser preferences. Turning cookies off may result in a loss of functionality when using our website.
Links to other websites
Our website may contain links to other websites run by other organisations. This policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other websites even if you access them using links from our website.
In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the privacy policy of that third party site.
16 or Under
We are concerned to protect the privacy of children aged 16 or under. If you are aged 16 or under‚ please get your parent/guardian's permission before placing an order.
Transferring your information outside of Europe
We do not transfer your information outside of Europe. We undertake regular reviews of who has access to information that we hold to ensure that your info is only accessible by appropriately trained staff.
Review of this Policy
We keep this policy under regular review. This policy was last updated in January 2022.
